Agentic AI
Agents that act on a user's behalf in an enterprise application
Answering questions is useful; doing the work is better. Mentarium built agents into an enterprise application that carry out actions on the end user's behalf: the user says what they need, the agent works through the steps in the application, and the user stays in control of what is approved.
Implementation scope
What the agents do
Take a request from the user and complete it inside the application: navigating the workflow, using the application's own functions, and reporting back what was done.
Permissions and approval
Agents act only within the permissions of the user they act for, with approval points for actions that should not run unattended and a clear record of what happened.
What changed
Multi-step tasks that used to mean clicking through several screens became a single request, and users could delegate routine work without giving up oversight.